DownSouth Motorsports FAQ

  1. Privacy Policy
    1. Communications
    2. Business Transfers
    3. Brochure Mailing List
    4. Communications To Serve You
    5. Fraud Protection And Compliance With Law
    6. Service Providers
    7. Special Events
    8. Cookies, IP Addresses, Pixel Tags and Tracking Technology
    9. Use of Aggregate Information
    10. Links
    11. Security
    12. Notification of Policy Changes
    13. Updating Personal Information
    14. Contacting Us
  2. Shipping & Returns
    1. When will I receive my order?
    2. What could cause a shipping delay?
    3. Undeliverable packages (orders returned to us)
    4. Return Shipping Costs
    5. Restocking Fee
    6. Outgoing Shipping Costs
    7. Item is on backorder
    8. How will you ship my order?
    9. How much is shipping?
    10. How do I get FREE GROUND shipping on my order?
    11. Do you ship to Freight Forwarders?
    12. Do you ship to Canada and US Territories?
    13. Do you ship to APO/FPO addresses?
    14. Do you ship to Alaska and Hawaii?
    15. Do you offer expedited shipping?
    16. Delays during holiday seasons between Thanksgiving and Christmas
    17. Delays by shipping companies
    18. Cancellation Policy
    19. Can I send an order to a country other than the United States?
    20. Can I have my order sent to more than one address?
    21. Billing address information is inconsistent with what is on the credit card record
    22. How fast is my order processed?
    23. When will my order ship?
    24. What shipping options are available?
    25. Do you ship outside of the USA?
  3. FAQ
    1. Off-Road Shock Tuning Services – Downsouth Motorsports
    2. King Shocks Premier Dealer in San Diego | Downsouth Motorsports
    3. King 2.5 PR Series Coilover Shocks – The Ultimate in Off-Road Performance
    4. IS A FOX EMULSION SHOCK THE SAME AS A FOX AIR SHOCK?
    5. DO KING SHOCKS COME WITH A RESERVOIR MOUNTING KIT?

Privacy Policy

Q: Communications

If you have submitted your personal identifiable information during the process, the information you provided may be used by DownSouth Motorsports to create and deliver to you our newsletters, surveys or other communications containing product information. If you prefer not to receive such Communications, please do not select the ‘Please inform me option’. If you do select this option and later decide that you would no longer like to receive these communications, please use the features made available to you.

Q: Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.

Q: Brochure Mailing List

If you have requested a DownSouth Motorsports brochure, all information is kept completely confidential and is not shared with any third parties. We may, on occasion, send you an updated catalog or brochure. If you do not wish to receive any mail from DownSouth Motorsports, please contact us via email at neil@downsouthmotorsports.com. Include your name and mailing address and email address. You will be removed from any future mailings.

Q: Communications To Serve You

If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that DownSouth Motorsports offers its customers. Disclosure of Personally Identifiable Information We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. DownSouth Motorsports takes great pride in having you as a customer and we will ensure your privacy as a customer. DownSouth Motorsports does not sell or exchange names or any other information about our customers with third parties.

Q: Fraud Protection And Compliance With Law

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Q: Service Providers

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

Q: Special Events

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

Q: Cookies, IP Addresses, Pixel Tags and Tracking Technology

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction. Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information. downsouthmotorsports.com does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.

Q: Use of Aggregate Information

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

Q: Links

This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.

Q: Security

DownSouth Motorsports seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

E-mail is not encrypted and is not a secure means to transmit credit card numbers. We will only display the last 4 digits of your credit card number on your account.

Q: Notification of Policy Changes

DownSouth Motorsports reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

Q: Updating Personal Information

If you are a registered member at DownSouth Motorsports, you can change your personal information at any time by updating your information at check-out.

Q: Contacting Us

We welcome your comments and questions about privacy. Please send email to sales@downsouthmotorsports.com.

We are confident that your visit to DownSouth Motorsports is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call Customer Service toll free at 1-888-973-6967.


Shipping & Returns

Q: When will I receive my order?

While many orders will ship directly from our warehouse, we do drop-ship from other suppliers. Most orders will leave within 1-3 business days after processing. Standard ground shipments will take 1-5 business days to arrive, depending on which continental state you ship to (a business day is a non-holiday weekday, weekends are not counted). Expedited shipments will arrive in the amount of business days you select, plus the processing time, prior to shipping.

Q: What could cause a shipping delay?

Wrong address or zip code used for the shipping address. When the shipping company can't deliver your package and they send the packages back to us, we will contact you via email or phone for correct address information. Unforeseen circumstances at our business.

Q: Undeliverable packages (orders returned to us)

Packages that are returned to us by the U.S. Postal Service or UPS and marked as "Unclaimed", "Return to Sender", "Attempted Unknown", "Refused", or "Invalid Street Address", will be credited back to the customer's credit card on file, less the shipping and handling fees and a 25% restocking fee.

Q: Return Shipping Costs

Return shipping is the customer's responsibility.

Q: Restocking Fee

Returns are subject to a 15% Restocking Fee.

Q: Outgoing Shipping Costs

If an item was sold with "Free Shipping", the original, actual outgoing shipping charges cannot be refunded and will be deducted from your refund.

Q: Item is on backorder

We will contact customers via your email in case the product you ordered is on backorder and will be delayed. If you have other items on your order that are not on backorder we may ship items separately, backordering the unavailable items.

Q: How will you ship my order?

We ship primarily through UPS and FedEx, however, some shipments may be shipped by US MAIL or motor freight carriers. Downsouth Motorsports Inc reserves the option to choose the best carrier available at the time of shipment.

Q: How much is shipping?

Shipping is determined using UPS rate calculations. In some cases (Alaska, Hawaii,Puerto Rico, Guam), the rates may be inaccurate and we recommend contacting us prior to ordering. Shipments over 150 lbs. or dimensionally too large to go by UPS will be sent via LTL truck freight and will require a quote prior to processing.

Q: How do I get FREE GROUND shipping on my order?

Orders over $200 ship free! Individual items with Free Shipping will be shipped by the carrier of our choice to a single address within the 48 Contiguous United States. Free Shipping EXCLUDES orders requiring truck freight OR orders shipping to Alaska,Hawaii,Puerto Rico or Guam. "Free Shipping" DOES NOT apply to service work. Customer is responsible for shipping to us and back to them once the service work is complete.

Q: Do you ship to Freight Forwarders?

Yes, within the lower 48 Contiguous United States

Q: Do you ship to Canada and US Territories?

Yes, we can ship to Canada and the US Territories. Customer is responsible for any shipping costs and will be quoted shipping costs accordingly based on package dimensions / weight as well as value.

Q: Do you ship to APO/FPO addresses?

We apologize but we are unable to ship to APO/FPO through our website at this time. If you would like to place an order and ship it to an APO/FPO address, we recommend having a friend or family member take delivery from us and forward it to you.

Q: Do you ship to Alaska and Hawaii?

We do ship to Alaska & Hawaii. However, shipments to Alaska & Hawaii are excluded from our Free Freight offer. The UPS rate quoted during checkout is only an estimate and is subject to additional shipping charges that will be charged to your credit card. If you would prefer your Alaska or Hawaii order sent via Priority Mail please contact our Customer Service department at 1-888-973-6967. Our team is available Mon - Fri 9:00 - 5:00 PM PST or us our online contact form.

Q: Do you offer expedited shipping?

Yes. You can choose 3-Day, 2-Day or Next Day service for an additional charge. The expedited shipping duration does not include the time to process your order. Please refer to the Shipping Estimate feature in your cart screen, after adding your items, to estimate the amount of your shipping cost. If actual shipping rates are higher than the what the cart quoted, we will contact you as soon as possible to discuss any additional charges.

Q: Delays during holiday seasons between Thanksgiving and Christmas

Shipping companies often do not guarantee any shipment a couple of weeks before Christmas. Please allow extra time for deliveries during this time. You can also contact us for expedited shipping options.

Q: Delays by shipping companies

Your shipment could be temporarily lost or misplaced by the shipping company. If the delay is deemed unreasonable, we will ship you a replacement order. If the original package does show, it is your responsibility to help get that package back to us. If the package is not returned in a reasonable amount of time, you will be charged for it, plus the shipping cost.

Q: Cancellation Policy

Downsouth Motorsports reserves the right to cancel any order at any time under the following circumstances:

1 The product is no longer available or has been discontinued.

2 Downsouth Motorsports no longer carries the product.

3 A pricing discrepancy or error has occurred.

In the event of a cancellation, customers will be notified via email within 24 hours of placing the order. Any payments received for the canceled order will be refunded promptly. Downsouth Motorsports is committed to ensuring transparency and prompt resolution in such situations.

Q: Can I send an order to a country other than the United States?

Free shipping via Ground only applies to the lower 48 Contiguous USA. Yes we do ship out of the country. Contact us via e-mail for a shipping quote and possible discounts on products for International shipping. E-mail us at: sonny@downsouthmotorsports.com

Q: Can I have my order sent to more than one address?

Each order can be sent to only one address. If you are purchasing several items to be shipped to different addresses, you'll need to place a separate order for each different shipping address.

Q: Billing address information is inconsistent with what is on the credit card record

To protect our customers against credit card fraud, we will call, email or use other ways to verify that the credit card holder authorized the purchase. The billing address MUST MATCH the records at the card issuing bank or we will not accept the order.

Q: How fast is my order processed?

Under normal circumstances, orders are processed the same or following day, Monday through Friday during typical business hours. All orders placed Saturday or Sunday will be processed on Monday, with the exception of holidays.

Q: When will my order ship?

All shipments leave Monday through Friday. Since some orders are drop-shipped from other suppliers, we cannot guarantee same or next-day shipments. However, most shipments will leave within 1-3 business days. If there are any known delays, we will let you know as soon as possible.

Q: What shipping options are available?

All shipments are sent by the ground service of our choice, unless otherwise requested. All orders must ship to physical addresses. WE WILL NOT SHIP TO PO BOXES. While we do offer express service, you may need to contact us before ordering to get a shipping quote.

Q: Do you ship outside of the USA?

We do ship Internationally daily via UPS or other International carrier. Normal shipping to Canada is via UPS Ground standard to Canada. Buyer is responsible for any customs duties or taxes that are due once the order or orders arrive in his or her country.

FAQ

Q: Off-Road Shock Tuning Services – Downsouth Motorsports

Precision Shock Tuning for Maximum Off-Road Performance

At Downsouth Motorsports, we specialize in precision off-road shock tuning designed to unleash the full potential of your suspension system. Whether you’re racing through desert terrain, rock crawling, or trail riding, properly tuned shocks are the key to performance, control, and comfort.

With decades of hands-on experience and real-world testing, our team delivers tailored tuning solutions for UTVs, trucks, Jeeps, and race vehicles running FOX, King, ICON, and other premium shock brands. From weekend warriors to pro racers, we help off-road enthusiasts get the most out of every mile.


What is Off-Road Shock Tuning?

Shock tuning is the art and science of adjusting internal valving, spring rates, nitrogen pressure, and damping characteristics to match your vehicle’s setup and driving style. At Downsouth Motorsports, we go beyond the factory baseline to deliver suspension that’s responsive, predictable, and confidence-inspiring.

We don’t believe in one-size-fits-all. We offer:

  • Custom valving based on vehicle weight, driving terrain, and usage

  • Spring selection and preload adjustment for proper ride height and travel

  • Nitrogen charging and Shock Rebuilds to restore factory performance

  • Bypass Compression / Rebound Tube Tuning for on-the-fly adjustability

  • Testing and diagnostics to identify performance bottlenecks


Why Choose Downsouth Motorsports?

✔ Race-Tested Experience – Trusted by competitive racers and hardcore enthusiasts alike
✔ Custom Solutions – Every shock is tuned for your specific setup and driving needs
✔ Fast Turnaround – We minimize downtime so you can get back on the trail
✔ Top Brands Supported – FOX, King, ADS, ICON, Walker Evans, Bilstein, and more
✔ On-Site Desert Shock Tuning – Tune vehicle to better suit your driving style as well Performance needs


Who Can Benefit From Shock Tuning?

  • UTV Owners (Polaris RZR, Can-Am X3, Yamaha YXZ, etc.)

  • Truck & Jeep Enthusiasts (Ford Raptor, Tacoma, Bronco, Wrangler, etc.)

  • Desert Racers & Prerunners

  • Rock Crawlers

  • Overlanders

  • Daily Drivers with Aftermarket Suspension


How It Works

  1. Consultation – We discuss your vehicle, terrain, and goals

  2. Evaluation – Factory shocks or previous tuning assessed

  3. Custom Tuning or Re-Valve – In-house rebuild and tuning

  4. Testing & Adjustment – Fine-tuned for optimal performance

  5. Back On the Trail – Experience the difference immediately


Get Tuned by the Professionals

Don’t settle for stock settings. Let Downsouth Motorsports take your suspension to the next level. Whether you’re chasing podiums or smoother weekend rides, our shock tuning experts are ready to help.

 

       

Q: King Shocks Premier Dealer in San Diego | Downsouth Motorsports

Why Downsouth Motorsports is San Diego’s #1 Source for King Shocks

If you're serious about off-road performance, chances are you've heard of King Shocks—and if you're in San Diego, the name Downsouth Motorsports should be just as familiar.

Whether you're tackling Ocotillo Wells, carving up Baja, or cruising your lifted daily driver around town, Downsouth Motorsports is the go-to destination for King Shocks sales, tuning, and service in Southern California. Here's why.


What Makes King Shocks the Gold Standard in Off-Road Suspension?

King Off-Road Racing Shocks have earned their reputation through race-proven durability, tunability, and performance. Trusted by everyone from casual weekend warriors to professional Baja 1000 racers, King offers:

  • Fully rebuildable and re-valvable designs

  • Precision-machined components built in the USA

  • Unmatched adjustability with compression clickers or bypass tubes

  • Fitments for trucks, UTVs, buggies, and SUVs

Whether you need a set of 2.5 coil-overs3.0 internal bypasses, or OEM replacement kits, King has you covered—and so do we.


Why Choose Downsouth Motorsports for Your King Shock Needs?

1. Authorized King Dealer in San Diego

We're not just resellers. Downsouth Motorsports is a factory-authorized King Shocks dealer, giving you access to the latest products, direct support, and authentic tuning knowledge.

2. Expert In-House Shock Tuning & Service

We offer full King shock services, including:

  • Rebuilds

  • Custom valving

  • Nitrogen charging

  • Shaft replacement

  • Seal and oil changes

Our technicians are off-road racers and enthusiasts who understand what your vehicle needs based on terrain, weight, and use.

3. Hands-On Experience That Makes a Difference

Many of our customers come to us after buying King Shocks online without proper setup or support. At Downsouth, we work with you to build the right suspension package for your driving style—whether it's desert prerunningrock crawling, or daily driving with confidence.

4. San Diego Locals – Skip the Wait

Ordering shocks online might seem convenient, but long lead times and shipping delays can be a headache. With Downsouth Motorsports, you get local pickup, fast turnaround, and real-time support—no guessing, no delays.


What King Shocks Products Do We Carry?

We stock and can custom order the full line of King components, including:

  • King 2.5 & 3.0 Coil-Overs

  • Smooth Body Shocks for Daily Drivers

  • King OEM Performance Upgrade Kits (Ford, Toyota, Ram, Chevy, Jeep, Mercedes, INEOS)

  • 2.0 UTV Kits for Polaris, Can-Am, Honda, Yamaha, SPEED

  • Race Series External & Internal Bypass Shocks

  • Reservoir Mount Kits, Shock Oil, and Replacement Parts

Need help figuring out what fits your vehicle? Just call or stop by—we’ll spec it out for you.


⭐ Customer Feedback That Speaks Volumes

"Downsouth dialed in my King 2.5s for my Tacoma and it rides like a dream now. No more guessing with clickers—these guys know exactly how to tune for our trails."
— James R., El Cajon, CA

"Ordered my full setup here for my RZR and had them rebuild and revalve my Kings after a hard Baja trip. Back to buttery smooth."
— Maria V., Chula Vista, CA


Downsouth Motorsports: Built for the Off-Road Community

We’re not a faceless warehouse—we’re a team of shock techs, racers, and enthusiasts who ride the same trails as you do. When you call or walk into our San Diego location, you’re talking to real people who care about your setup and safety.

Whether you need a single replacement shock, a full suspension package, or a rebuild before race day, we’ve got your back.


Visit Us in Lakeside, CA or Call for a Quote Today

Downsouth Motorsports
LOCATION: 10050 Marathon Pkwy # 113, Lakeside, CA. 92040
LOCAL PHONE#: (619-938-4206)
HOURS: Monday–Friday | 9AM–5PM


Ready to Take Your Suspension to the Next Level?

Let’s get your King Shocks tuned, serviced, or ordered right the first time. Call or stop by Downsouth Motorsports—the King Shocks experts in San Diego.

Q: King 2.5 PR Series Coilover Shocks – The Ultimate in Off-Road Performance

The King 2.5 PR Series Coilover Shocks are the industry standard for off-road racers, rock crawlers, and enthusiasts who demand top-tier performance and durability. These shocks are designed to be fully customizable, making them ideal for a range of vehicles, from rock-crawlers to weekend warrior projects, purpose-built off-road vehicles, and as always performance driven desert racers and all Pre-Runners alike.


Built for Versatility and Strength

The King 2.5 PR Series Coilovers are engineered to handle a wide range of off-road conditions and vehicles, providing outstanding durability and smooth handling. With a 2.5-inch diameter, these shocks are robust enough for most medium to large-sized vehicles, offering superior control on tough terrains.

  • Customizable Valving and Tuning: Perfectly suited for any vehicle—whether it’s a rock crawler, jeep, or desert racer.
  • Spring Rate Options: Easily select the right spring rate, with options up to 800 lbs per inch for maximum performance.
  • Perfect Fit for Medium to Large Vehicles: The 2.5 size offers the strength needed to handle larger off-road vehicles.

Precise Shock Dimensions and Fit

When choosing your King 2.5 PR Series Coilovers, precise measurements are essential. The shock lengths are measured from eye-to-eye, and you’ll need to account for additional components like:

  • 1/2" rubber shaft bump stops for enhanced safety.
  • 3/8" lower spring plate thickness for accurate fitment.

Optional features, such as rod endsOD top caps, and IBP (internal bypass) may affect shock dimensions, so be sure to confirm your specifications.


Short Body Shocks for Tight Fit Applications

For those requiring a more compact design, Short Body Shocks feature a shorter body and internal components, making them perfect for tight-fit applications while delivering the same high-performance characteristics as standard models.


Fully Serviceable, Tunable, and Rebuildable

One of the greatest advantages of King Shocks is their longevity. All King shocks are fully serviceable and rebuildable, meaning that any components that wear out or become damaged can be easily replaced.

  • Tunable for Optimal Performance: Adjustments can be made to suit your vehicle’s needs and driving style.
  • Rebuildable: Ensure your shocks perform like new after extended use or harsh conditions.

If your shocks are due for servicing or require repairs, Downsouth Motorsports has you covered. We offer the necessary parts, instructions, and support to help you complete the job yourself. And if you prefer, we can handle the service for you—just contact our service department, and we'll take care of everything.


Why Choose King 2.5 PR Series Coilovers?

  • Industry Standard: Trusted by off-road racers and enthusiasts worldwide for unbeatable quality and performance.
  • Customizable and Adjustable: Valving and spring rates designed for a wide range of vehicles and off-road applications.
  • Durable and Rebuildable: Designed to last, with easy servicing and repair options to keep your shocks performing at their best.

Get your King 2.5 PR Series Coilovers today and experience the ultimate in off-road performance, reliability, and adjustability. If you have any questions or need assistance, feel free to contact Downsouth Motorsports—we're here to help!

Q: IS A FOX EMULSION SHOCK THE SAME AS A FOX AIR SHOCK?

No, for an example a Fox 2.0 Emulsion smooth Body shock with a 5/8" shaft is just to help control and existing suspension, such as a Leaf Spring or Coil Spring or Torsion type suspension.The nitrogen in an emulsion shock is there for dampening purposes only, not to support the weight of the vehicle.The Nitrogen in an Emulsion shock is a maximum of 200 psi per Fox.A Fox 2.0 Air shock will have a 1 1/4" shock shaft and the Nitrogen that is used in the shock will act as spring rate and still have valving in the shock as well to help control the suspension during its cycle. Fox 2.0 Air Shocks will hold a maximum of 500 psi of Nitrogen per shock per Fox.

Q: DO KING SHOCKS COME WITH A RESERVOIR MOUNTING KIT?

No they do not, we have a universal one available that is similar to the Fox one. "2" Rubber Blocks and (2) Hose Clamps and the cost is $11.99 a kit. 1 Kit will do one remote reservoir for "1" shock.